FQA:
1, Can you offer samples for testing?
Sure, samples would be available for testing purpose. Usually our samples is for free in testing quantity, if more, our customer service department would consider accordingly.
2, How could you guarantee the shipment quality?
Our QC department would test every batch before the shipment and make sure quality is equal to samples agreed.
3, How long will it take for delivery?
Usually it will be around 15 days after the order confirmation or deposit.
4, What kind of package can you offer?
Dyestuff usually packed in 25kgs iron drum, carton box, or compound bag; Pigments and Resins are in 25kgs bag. 10kgs or 15kgs packing are also available accordingly.
5, What’s the payment terms?
TT remittance, L/C sight, D/P, CAD are accepted; Western Union, MoneyGram and Paypal are also available.
6, Can you print our brand or logo for the packing?
We will offer our Colorchem Packing, Neutral Packing, request brand or logo packing as required.
7, Do you have branch abroad?
Yeah, we have branch company and warehouse in brazil for local business.
8, What’s your MOQ?
25kgs shipped by air or by Courier service; Ocean shipment is also no problem if you do not care about the delivery time.
9, Did you attend trade fair?
Every year we have booth at China Interdye and China Coat. We also attend the Coatings and Dyestuff exhibition in different countries.
10, Do you have REACH registration?
We have REACH preregistration for some items already and can do preregistration for all our items.